Delivery & Shipment
At Yakelos, we do everything to ensure your organic olive oil is delivered to your home quickly, carefully, and sustainably. On this page, you can see at a glance how we ship, which delivery partners we work with, and what you can expect.
Our trusted shipment parnters:
Verzendtijd en kosten
| Bestemming | Bezorgpartner | Geschatte levertijd | Verzendkosten* |
|---|---|---|---|
| Nederland | PostNL | 1–2 werkdagen | Gratis vanaf €40 |
| België | PostNL / DHL | 1–3 werkdagen | Wordt berekend bij het afrekenen |
| Duitsland | DHL | 2–4 werkdagen | Wordt berekend bij het afrekenen |
| Overige EU | DHL / PostNL | 3–7 werkdagen | Wordt berekend bij het afrekenen |
1. You place your order
Once your order is paid, you will immediately receive a confirmation email.
2. We carefully pack your order
From our warehouse, we pack your olive oil using sturdy, protective, and mostly recyclable materials to ensure that bottles and accessories arrive safely.
3. Handed over to PostNL or DHL
If you order on a business day before 4:00 PM, your package will usually be shipped the same day. You will receive an email with a track & trace link so you can follow your shipment.
4. Delivered to your home
In the Netherlands, delivery usually takes 1–2 business days; for other EU countries, delivery often takes 2–7 business days depending on the destination.
1. You place your order
Once your order is paid, you will immediately receive a confirmation email.
2. We carefully pack your order
From our warehouse, we pack your olive oil using sturdy, protective, and mostly recyclable materials to ensure that bottles and accessories arrive safely.
3. Handed over to PostNL or DHL
If you order on a business day before 4:00 PM, your package will usually be shipped the same day. You will receive an email with a track & trace link so you can follow your shipment.
4. Delivered to your home
In the Netherlands, delivery usually takes 1–2 business days; for other EU countries, delivery often takes 2–7 business days depending on the destination.
Frequently Asked Questions (FAQ)
When will my olive oil be shipped?
As soon as your order is paid, your package will be processed and shipped as quickly as possible. If you order on a business day before 4:00 PM, your order will generally be sent the same day with the carrier. You will always receive a confirmation email with a tracking link to follow your shipment.
How long does delivery take?
Within the Netherlands and Belgium, you can usually expect delivery within 1–3 business days. Around holidays and sales events, delivery services may be busier, which could result in your package taking an extra day to arrive.
What are the shipping costs?
Shipping costs are automatically calculated during checkout. Orders above a certain amount qualify for free shipping; currently, this is from approximately €49, but the exact amount is always clearly stated at the top of the website and in your shopping cart.
Will I receive a tracking code?
Yes. Once your order has been shipped, you will receive an email with a tracking code so you can see exactly where your package is and when it will be delivered.
Can I return or exchange my order?
You can return unopened and undamaged products within the statutory reflection period. Always register your return with our customer service first and follow the instructions in our return policy on the website. The terms and steps can be found under “Return Policy” in the footer.
My order arrived damaged, what should I do?
Of course, this is not what we want. Take photos of the packaging and the damage immediately, and contact us. Together, we will find an appropriate solution, such as a replacement product or a refund.
Still have questions about our shipment?
Didn’t find your question in the FAQ above, or do you have a specific question about your order, address change, or return? Our team is happy to help.
Mail to: info@yakelos.com
